Your New Role
We’re working with an established commercial AV company that is looking to add an experienced AV Service Engineer to their team.
This is a hands-on field-based role suited to an AV Engineer who enjoys fault finding, troubleshooting and resolving technical issues on customer sites, rather than being purely installation focused.
You’ll be working across a range of commercial AV environments, attending customer sites to diagnose faults, repair equipment and ensure systems are operating correctly.
Your Responsibilities
- Attend customer sites to investigate and resolve AV faults
- Diagnose technical issues across a range of commercial AV systems
- Carry out repairs, replacements and remedial works
- Troubleshoot AV equipment, signal paths, connectivity and system issues
- Carry out preventative maintenance and servicing where required
- Support customers with technical issues and provide professional on-site service
- Work with existing AV installations to identify the cause of faults and implement effective solutions
- Complete service reports and maintain accurate records of work undertaken
- Liaise with customers and internal teams to ensure issues are resolved efficiently
You Will Have
- Previous experience working within AV
- Strong fault-finding and troubleshooting skills
- Experience diagnosing and resolving AV system issues
- A hands-on approach to technical problem solving
- The ability to work independently on customer sites
- Good communication and customer-facing skills
- A full UK driving licence
- Experience with technologies such as Crestron, Extron, Q-SYS, Biamp, Dante, video conferencing, displays, audio systems and signal distribution would be beneficial, although relevant hands-on experience across commercial AV is the key requirement
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