Strategic Account Manager

Overview

In this role you will manage a high‑visibility portfolio in Finastra’s Payments segment, driving new bookings through strategic account management with major European banks. You will act as the primary payments contact, nurturing relationships and leading consultative sales across product, technology and procurement stakeholders. You’ll maintain pipeline health, identify bank needs, and position Finastra solutions to address those opportunities. Your work directly supports growth in a critical enterprise market while collaborating with cross‑functional teams to shape customer success.

Pay / Benefits

• unlimited vacation
• hybrid working arrangements
• paid time off for voting
• Employee Assistance Program
• medical, life and disability insurance
• retirement plans

Responsibilities

• Build and maintain customer success through proactive account management and opportunity generation
• Maintain a healthy sales pipeline through ongoing development activity
• Expand influence within accounts by proactively nurturing relationships
• Manage complex enterprise sales processes with product, business line, technology and procurement stakeholders
• Develop account plans using a consultative approach to identify bank needs and align solutions
• Serve as the primary payments point of contact and trusted advisor for assigned accounts
• Actively use CRM for account activity and reporting
• Demonstrate responsiveness, reliability and results orientation
• Travel up to 40% as required

Key requirements

• Significant outside sales experience in enterprise software, SaaS or FinTech
• Knowledge of the banking vertical
• Proven ability to build relationships and grow a book of business via consultative sales
• Ability to understand a client’s business, identify challenges and position solutions
• Ability to communicate effectively with multiple stakeholders
• Deep product and industry knowledge including market trends and competitive intelligence

• Relationship building
• Consultative selling
• Stakeholder management
• Enterprise software sales
• SaaS knowledge
• FinTech domain knowledge

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