IT Service Desk Leader & People Manager

Whittington Health is seeking an experienced IT Service Desk Manager to lead engineers and service desk staff, ensuring delivery of a first-class IT support service to the Trust. You will drive recruitment, appraisal and development of the team, monitor performance and service quality, and maintain high levels of customer satisfaction across all IT support activities.

The role requires strong leadership, collaboration with clinical and non-clinical teams, and a proactive approach to continuous

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