This is a fantastic opportunity for a proactive housing professional to make a real difference to residents while driving service excellence, improving performance and ensuring compliance across housing, tenancy and estate management.,
- Lead and motivate teams to deliver excellent housing services.
- Oversee tenancy management, antisocial behaviour, arrears and complex cases.
- Ensure properties and estates meet health, safety and compliance standards.
- Drive resident engagement, tenancy sustainment and service improvements.
- Manage performance, complaints and statutory requirements. Proven experience in housing management and team leadership.
- Strong knowledge of housing legislation, tenancy management and compliance.
- Excellent communication, problem-solving and leadership skills.
- A customer-focused approach with a passion for improving residents’ experiences.
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