Azure qualified Technical Support Engineer – Investment Banking – VIP Support – London
£260–£275 per day | Inside IR35 | 6-Month Contract | Central London | Fully Onsite | Immediate Start
Are you a technically strong, hands-on Desktop Support Engineer with experience supporting Fund Managers, Front Office teams and VIP users within Financial Services?
We have an excellent opportunity for an experienced Desktop Support Engineer to join a prestigious financial services environment in Central London, delivering high-quality, white-glove IT support to senior stakeholders and demanding business users.
We’re looking for someone who is proactive, technically confident, professional and genuinely hands-on – someone who takes ownership, thrives under pressure and knows how to deliver exceptional VIP support.
The Role
You’ll provide face-to-face, desk-side and floor-walking support to Fund Managers, senior executives and Front Office users, troubleshooting everything from desktop and Microsoft 365 issues to mobile devices, endpoint management and meeting room technology.
This is a fast-paced, high-visibility role where technical expertise, excellent communication and outstanding customer service are essential.
What We’re Looking For
- 5+ years’ Desktop / End-User Support experience across 1st–3rd Line.
- 3+ years’ Financial Services experience, ideally Investment Banking or Asset Management, supporting Fund Managers, Front Office or VIP users.
- Microsoft Azure certification and a minimum of 2 years’ hands-on Azure experience.
- Strong Microsoft Intune, Apple Business Manager (ABM) and iOS/iPadOS management experience.
- Windows Autopilot – device enrolment, configuration, deployment and troubleshooting.
- Microsoft 365 – strong support skills across Outlook, Teams, Excel, PowerPoint, OneDrive and Copilot.
- Desktop & Hardware Support – Dell laptops/desktops, docking stations, Windows builds, Apple devices and peripherals.
- Infrastructure & Security – working knowledge of Active Directory, Entra ID, Exchange Admin Center, ServiceNow, Zscaler, Proofpoint and Microsoft Defender.
- Meeting Room & AV Support – hands-on experience supporting Microsoft Teams meeting rooms, video conferencing, AV equipment and mobile devices is essential.
- VIP / Executive Support – proven ability to support senior, demanding users professionally, with excellent communication and incident ownership.
What Will Make You Stand Out?
We’re particularly interested in engineers who:
- Are technically strong and hands-on, with excellent troubleshooting skills.
- Have supported Fund Managers, senior executives or Front Office teams within Financial Services.
- Take a proactive, ownership-driven approach and see incidents through to resolution.
- Can work independently, remain calm under pressure and deliver a premium, white-glove service.
- Have excellent interpersonal skills and maintain a smart, professional appearance.
- Speak French – advantageous, but not essential.
- Location: Central London – 5 days onsite
- Duration: Initial 6 months, strong possibility of extension
- Start: Immediate
- Hours: Monday–Friday, rotating shifts:
- 07:30–16:30
- 10:30–19:30
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