Global IT Service Desk Lead — Finance Tech & Operations

Company: Techfellow Limited
Apply for the Global IT Service Desk Lead — Finance Tech & Operations
Location: London
Job Description:

Techfellow Limited, an established investment firm, seeks an IT Service Desk Manager to oversee its London-based global support function. This hands-on leadership role combines technical excellence with people management to deliver reliable IT services across major financial centres.

You will drive daily service delivery, coach engineers and apprentices, govern escalation procedures, and push improvements to ticketing, SLAs and knowledge management while staying hands-on with Windows, M365, AD,

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Posted: October 25th, 2026