Senior IT Service Desk Engineer | Hybrid & Certification

Ser- in West Sussex is seeking a Senior Service Desk Engineer to join our IT services team. You will provide 2nd/3rd line support, troubleshoot complex issues and mentor junior engineers, ensuring high-quality service and strong client relationships.

You’ll work across Microsoft 365, Windows Server and Azure, with hybrid working after probation and a Monday-Friday pattern. This role offers hands-on technical growth and the chance to shape service delivery.

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