Remote Business Analyst — Digital Channels & Customer Journeys

Company: ED ENERGY
Apply for the Remote Business Analyst — Digital Channels & Customer Journeys
Location: London
Job Description:

EDF Energy is seeking an experienced Business Analyst to support the Channels team on a 12-month fixed-term contract, maternity cover for a key member. You’ll help deliver improvements across customer-facing channels, including the Business Portal, IVR journeys, email and chat services, in an Agile environment.

Starting salary from £45,000 with potential annual bonus. This is predominantly remote, with occasional travel to Exeter.

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Posted: October 25th, 2026