Contract: Permanent, Full Time
Hours: 37.5 hours per week, Monday-Friday
Please note: This role is primarily office-based, with one day per week working from home.
About the Role
We are looking for a Family Care Programme Advisor to join a leading financial services organisation, supporting employees and managers across the EMEA region.
This role is ideal for someone with HR Administration or HR Advisory experience who enjoys managing employee cases, providing guidance on policies and processes, and delivering a positive employee experience. You’ll work closely with HR stakeholders across multiple countries, supporting employees through family and parenting leave journeys.
Key Responsibilities
- Manage family and parenting leave cases across EMEA.
- Provide guidance to employees and managers on policies, processes and entitlements.
- Handle complex employee cases and escalations.
- Support programme improvements and engagement initiatives.
- Maintain programme resources and documentation.
- Build strong relationships with HR teams and stakeholders.
- Support and mentor the Family Care Programme Administrator.
About You
- HR Administration or HR Advisory experience.
- Experience handling sensitive employee matters.
- Strong communication, organisational and stakeholder management skills.
- Experience working in a fast-paced environment.
- EMEA HR or project experience is desirable.
What We Offer
- Flexible working and holiday entitlement.
- Discounted childcare.
- Retail and leisure discounts.
- Wellbeing support and resources.
If you’re looking for an opportunity to develop your HR career within a global organisation and make a meaningful impact on the employee experience, we’d love to hear from you.
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