Senior Customer Insight Analyst (Hybrid)

Motability Operations is seeking a Customer Insight Analyst to bring the voice of the customer into decision-making across the VoC programme. You will combine data analysis and customer research to generate actionable insights that inform business decisions, improve customer experience, and support commercial outcomes.

You will design and deliver research (quantitative and qualitative), translate complex analysis into clear visualisations and storytelling, and collaborate with stakeholders and

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