Powered by Water, Driven by Purpose
A leading water and wastewater retailer, Pennon Water Services (trading as Source for Business), supports over 150,000 business accounts across the UK. With a commitment to helping customers lower their water use and save money, our team provides expert advice on water efficiency, leakage, and contingency.
We are part of Pennon Group, a leader in the UK water sector, working towards a greener future. We aim to reduce our carbon footprint and plant 300,000 trees, restore peatlands, and support farmers and landowners to improve water quality and wildlife.
Key Account Manager
Location: Home-based or Bournemouth / Exeter / Walsall (with travel to customer sites)
Type: Full-time, Permanent
Salary: From £40,000 + excellent benefits
As a Key Account Manager, you will take ownership of high‑value accounts, build strong relationships, and drive growth.
Responsibilities
- Act as a trusted partner for strategic customers, managing relationships, performance, and overall account success.
- Drive revenue growth, protect margins, and proactively identify new opportunities.
- Develop strong, multi‑level relationships with customers and partners, becoming their key point of contact.
- Manage renewals, lead negotiations, and identify opportunities to expand accounts and create long‑term value.
- Work closely with internal teams to deliver solutions, influence outcomes, and resolve issues efficiently.
Qualifications
- Proven experience managing complex B2B accounts.
- Strong commercial awareness and a sense of ownership.
- Confidence in influencing, negotiating, and leading discussions.
- Experience in a service‑led or regulated sector (utilities experience is advantageous).
- A proactive, relationship‑driven approach with a focus on delivery.
Benefits
- Competitive salary with bonus.
- Pension scheme.
- Generous holiday allowance with buy/sell options.
- Health and wellbeing support.
- Sharesave scheme and employee perks.
- Family‑friendly policies.
Closing Date: 2nd June 2026
We encourage you to apply as soon as possible.
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