Telephone Sales Administrator

The Role

An established business is looking for a confident and proactive Technical Sales Administrator to support its sales team and develop customer relationships.

Key Responsibilities

• Maintaining contact with existing, previous and potential customers by phone and email.
• Identifying key decision-makers and generating new sales leads.
• Providing customers with relevant product information.
• Following up on enquiries and quotes to identify sales opportunities.
• Promoting new products to existing and potential customers.
• Keeping customer records and sales information accurate and up to date.
• Qualifying leads and passing opportunities to the sales team.
• Working closely with colleagues to support sales growth and customer retention.

The Ideal Candidate

• Confident, positive and self-motivated.
• Excellent communication and relationship-building skills.
• Comfortable making outbound calls and handling objections.
• Resilient and able to remain motivated when faced with rejection.
• Organised, accurate and able to prioritise workload.
• Proficient in Microsoft Office, particularly Outlook.
• Experience using CRM or business management systems would be advantageous.

The Opportunity

An opportunity to join an established business in a customer-focused sales support role, with an initial temporary contract and the potential for a permanent position.

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