1st Line IT Support Technician | Microsoft 365

John Ruskin College is seeking a proactive IT 1st Line Support Technician to join our IT Services team, providing first-line assistance to staff and students across campus systems.

You will troubleshoot hardware, software and Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint), configure devices, manage user access and help maintain IT documentation. Typical hours are 37 per week with occasional after-hours support.

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