Head of Aquatics Operations (East London)

Company: Placements24
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About the Role

Our client is seeking a highly experienced and passionate Head of Aquatics Operations to lead and manage all aspects of their aquatic facilities and programs in East London . This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for developing and implementing strategic plans for aquatic services, ensuring the highest standards of safety, operational efficiency, and program quality. The ideal candidate possesses a strong background in aquatics management, including knowledge of pool operations, water safety, lifeguard management, swim instruction, and competitive swimming programs. You will oversee budgets, manage aquatic staff, develop innovative programming, and ensure compliance with all relevant regulations and certifications. This role requires exceptional leadership, organizational, and communication skills, with a proven ability to manage complex operations remotely. Join a forward-thinking organization dedicated to providing exceptional aquatic experiences and promoting water safety and fitness in the East London community and beyond.

Key Responsibilities

  • Develop and execute strategic plans for all aquatic operations, aligning with organizational goals.
  • Oversee the day-to-day management of aquatic facilities, ensuring optimal conditions and adherence to safety protocols.
  • Manage budgets for aquatics operations, including staffing, maintenance, equipment, and programming.
  • Recruit, train, supervise, and evaluate aquatic staff, including lifeguards, instructors, and coaches.
  • Develop and implement comprehensive water safety policies and emergency action plans.
  • Ensure compliance with all local, regional, and national regulations and certifications related to aquatic facilities.
  • Design and implement a diverse range of aquatic programs, including learn-to-swim, fitness classes, recreational activities, and competitive team support.
  • Manage relationships with external vendors, suppliers, and partners related to aquatic operations.
  • Monitor and analyze operational performance, implementing improvements as needed.
  • Promote aquatic programs and facilities to attract and retain members and participants.
  • Stay abreast of industry best practices, trends, and innovations in aquatics management.
  • Lead initiatives to enhance customer experience and satisfaction within the aquatic environment.

Requirements

  • Bachelor’s degree in Sports Management, Recreation Management, Business Administration, or a related field.
  • Master’s degree preferred.
  • Minimum of 7 years of progressive experience in aquatics management, with a significant portion in a leadership role.
  • Current lifeguard certification and water safety instructor certification are mandatory.
  • Experience with pool operations, maintenance, and chemical balancing.
  • Proven experience in managing budgets and financial resources for aquatic facilities.
  • Strong leadership, team management, and staff development skills.
  • Excellent knowledge of water safety regulations, risk management, and emergency procedures.
  • Demonstrated success in developing and implementing successful aquatic programs.
  • Exceptional communication, interpersonal, and problem-solving skills.
  • Ability to manage operations effectively in a remote work setting.
  • Experience with competitive swimming programs is a significant advantage.
  • Proficiency in relevant software for scheduling, payroll, and operations management.

Benefits

  • Competitive annual salary of ZAR.
  • Fully remote position with the flexibility to work from anywhere.
  • Opportunity to lead and shape aquatic programs for a reputable organization.
  • Professional development opportunities and support for certifications.
  • Be part of a dedicated team focused on water safety and wellness.
  • Contribution to promoting aquatic fitness and recreation.
  • Potential for performance-based bonuses.
  • Access to industry-leading resources and networks.
  • Generous annual leave allowance.
  • Technology stipend for remote work setup.

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Posted: October 25th, 2026