Senior Customer Ops Lead Scale & Automate Support (Remote)

Company: Lyst
Apply for the Senior Customer Ops Lead Scale & Automate Support (Remote)
Location: London
Job Description:

Lyst is seeking a Senior Customer Operations Manager to lead the Customer Operations squad across all channels, delivering high-quality customer experiences as growth continues. You will coach leaders, partner with an outsourced partner, and drive improvements using data and operational intelligence.

You will influence product and partnerships decisions, collaborate with cross-functional teams, and shape governance and performance standards while ensuring wellbeing across teams.

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Posted: October 25th, 2026