Guest Experience Lead, Front of House

Company: KFC Gatwick Airport
Apply for the Guest Experience Lead, Front of House
Location: Horley
Job Description:

KFC Gatwick Airport is seeking a Guest Experience Lead to be the friendly face that makes guests feel instantly welcome, answer questions, manage digital orders, and keep service running smoothly. You’ll spot and resolve issues on the fly and support the team to raise the bar on hospitality every day.

You’ll need strong communication, the ability to think fast, and comfort with digital ordering. This role offers opportunities to develop leadership with perks like free food on shift and a 25%

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Posted: October 25th, 2026