Urgent Care Front Door Navigator: Welcome & Direct Patients

Company: NHS Jobs
Apply for the Urgent Care Front Door Navigator: Welcome & Direct Patients
Location: London
Job Description:

NHS Jobs in London is seeking a Bank Front Door Navigator to welcome patients at the UTC entrance and guide them to the correct waiting area. You will use a tablet and the booking system to verify booked appointments, assist walk-ins, and direct patients efficiently.

The role emphasizes clear communication, support for patients with disabilities or low digital confidence, and maintaining confidentiality in a busy public space. Bank shifts, 12-hour blocks, and 7 days a week coverage are involved.

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Posted: October 25th, 2026