UK Retail Banking Operations Lead | Multi-Site & Transformation

Infosys BPM Ltd. is seeking a senior operations leader to manage front-line banking teams across multiple UK sites. The role focuses on delivering services to a major high-street bank, ensuring SLA achievement, governance, and strong client relationships.

The candidate should bring 8–10 years of UK retail banking operations experience, with a track record in transformation and multi-site coordination, including potential cross-site mobility and stakeholder engagement.

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