Hybrid Customer Account & Debt-Resolution Manager

Sol Recruitment Ltd in Stratford-upon-Avon is recruiting for a Customer Account Manager/Debt Resolution Officer. You will manage customer accounts referred by clients, engaging with customers in arrears to find affordable repayment solutions and maintain accurate records.

You will handle calls, negotiate payment arrangements, and provide support to field agents, ensuring compliant, timely resolutions. Strong communication, attention to detail, and IT skills are essential; prior debt recovery

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