ITSM CMDB & Service Catalogue Analyst

Company: Financial Ombudsman Service
Apply for the ITSM CMDB & Service Catalogue Analyst
Location: London
Job Description:

The Financial Ombudsman Service in London is seeking a Configuration and Catalogue Analyst to maintain the CMDB and Service Catalogue, working in a hybrid setup with four in-office days per fortnight. The role supports ITIL-aligned governance, audits, and reporting to drive risk management and service improvements.

You’ll collaborate with technical teams and stakeholders to improve the self-service portal and IT services while upholding data accuracy and governance.

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Posted: October 17th, 2026