Senior IT Support Specialist – Problem Solver & User Advocate

Clearwater Analytics seeks an experienced IT Support Specialist to diagnose, troubleshoot, and resolve employee IT issues across printers, laptops, and network services. You will provide timely resolutions and escalate when needed, maintaining strong relationships with users.

You will help manage Active Directory, onboarding/offboarding, and document SOPs while upholding service guidelines. A proactive, self-organized mindset is essential.

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