Company: Certinia
Location: Harrogate
Job Description:
Certinia is seeking a Salesforce Business Analyst to join Customer Operations in Harrogate or remote, UK. The role focuses on understanding business strategy, translating requirements for Sales Cloud, Service Cloud, Experience Cloud, and PS Cloud, and driving improvements across Salesforce implementations.
You will work with stakeholders to document processes, design holistic solutions, and manage medium-sized projects with testing and change management.
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Posted: October 22nd, 2026