Remote Smartcall Engineer: Video Diagnostics & Support

Company: ICE – Industrial Cleaning Equipment
Apply for the Remote Smartcall Engineer: Video Diagnostics & Support
Location: Runcorn
Job Description:

ICE – Industrial Cleaning Equipment is seeking an experienced Smartcall Engineer to deliver remote technical support for cleaning equipment. You will use video calls to diagnose faults, guide on-site operators and field service teams, and reduce the need for on-site visits.

You will collaborate with area managers and internal teams to resolve issues quickly, supporting first-time fix through remote guidance, parts coordination, and clear technical instructions.

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Posted: October 22nd, 2026