Public Markets Customer Success & Operations Lead

Company: Ledgy
Apply for the Public Markets Customer Success & Operations Lead
Location: London
Job Description:

Ledgy in London is seeking a Senior Customer Success professional to own day-to-day public operations, including payments and settlements, and to manage the public customer book’s net revenue retention. You will guide customers through IPOs and liaise with broker and nominee partners to support equity events.

The role reports to the Head of Customer Success and requires 4+ years in public share plans, with CEP/ICSA as a plus.

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Posted: October 26th, 2026