Hybrid IT Service Management Specialist

Company: Pearson
Apply for the Hybrid IT Service Management Specialist
Location: Manchester
Job Description:

Pearson is seeking a Service Management Specialist to join the Assessment & Qualifications Delivery team in the United Kingdom. The role focuses on maintaining reliable technology services, incident and change management, and continuous improvement across a major government contract.

You will work with technical teams, suppliers and business stakeholders to ensure service readiness, performance reporting and governance, while exploring AI and automation opportunities to enhance efficiency.

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Posted: October 26th, 2026