Head of Passenger Customer Service UK – Lead & Elevate

Company: Getlink
Apply for the Head of Passenger Customer Service UK – Lead & Elevate
Location: Folkestone
Job Description:

Getlink is seeking an experienced Passenger Customer Service Manager to lead our UK Passenger Customer Service operation. This leadership role focuses on delivering a safe, efficient and seamless customer experience while ensuring operational excellence.

You will lead a team of Passenger Customer Service Leaders, influence operational strategy and drive continuous improvement across the UK operation, working with cross-border teams to maintain high standards of customer care.

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Posted: October 26th, 2026