Smart Home AV Support Engineer – Remote Diagnostics & Onsite

Company: Arc IT Recruitment Limited
Apply for the Smart Home AV Support Engineer – Remote Diagnostics & Onsite
Location: Guildford
Job Description:

Arc IT Recruitment Limited is hiring a Service & Technical Support Engineer for a Guildford-based role, office-based with some site visits. You will be the first technical point of contact for clients, solving issues remotely and occasionally on-site.

You will manage Zendesk tickets, diagnose AV and smart home faults, and drive tickets to resolution while keeping clients informed. A full UK driving licence is required; salary is DOE and benefits include holidays, overtime, and training.

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Posted: October 25th, 2026