Company: Lomond Group
Location:
Job Description:
Lomond is recruiting a Service Management & Automation Lead for its Liverpool Street office in London. This full-time, permanent role runs 37.5 hours per week, Monday to Friday, 9:00am–5:30pm.
You will own Freshservice and Freshdesk, drive automation, and embed scalable service management practices to cut manual work and boost efficiency. Responsibilities include defining governance, configuring workflows and SLAs, and partnering with HR, payroll and other stakeholders to deliver value across
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Posted: October 26th, 2026