Customer Experience Team Lead – Property Services

FirstPort is seeking a Customer Experience Team Leader in Luton to guide a dedicated team in delivering top-tier resident and customer service. The role involves leading the team, monitoring call flow, and collaborating with managers to improve response quality and speed.

You will report to the Customer Service Manager and bring a proven track record in a demanding customer service environment, with strong communication and IT skills. 35 hours per week on-site.

#J-18808-Ljbffr…