London-Based Scaled Account Manager: Renewals & Success

Navan is seeking a Scaled Account Manager based in London to ensure travel and expense customers receive a seamless, value-driven experience across onboarding, renewal, and expansion. You will blend customer success, product support, and renewals to protect revenue and maximize outcomes.

You will own the renewal cycle, build product knowledge for admins, respond to inquiries, and drive adoption with cross-team collaboration. This role reports to the Manager, Scaled Account Management.

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