I’m recruiting for a Technical Sales Engineer to join an established engineering business, providing technical and commercial support to new and existing customers.
This is a varied role combining technical problem-solving, customer relationship management and sales, working closely with the Sales, Contracts, Engineering and Production teams.
Key Responsibilities
- Handle customer enquiries by telephone, email and face to face.
- Understand and interpret customer requirements.
- Produce layouts and costed solutions using CAD software, with training available.
- Prepare accurate and competitive quotations and tenders.
- Follow up quotations to secure profitable orders.
- Provide technical advice and product information to customers.
- Ensure accurate information is passed to the design and manufacturing teams.
- Keep customers updated on order progress and resolve issues promptly.
- Maintain accurate records of enquiries, quotations and orders using Sage CRM.
- Identify new business opportunities and develop customer relationships.
- Support the Contracts, Engineering and Production departments.
- Attend customer sites and travel between company locations as required.
What We’re Looking For
- Ability to read and interpret technical drawings.
- Knowledge of AutoCAD or similar CAD software.
- Good working knowledge of Microsoft Office, including Word, Excel and PowerPoint.
- Experience using Sage 200.
- Strong communication and customer relationship skills.
- Excellent attention to detail and problem-solving ability.
- Good time management, initiative and a strong work ethic.
- A team player who can work effectively across different departments.
Salary and Benefits
- Salary of up to £40,000 per annum, depending on experience.
- 34 days annual holiday, plus an additional day off for your birthday.
- Monday to Thursday, 7:30am-4:00pm, with a 30-minute lunch break.
- Friday, 7:30am-1:00pm.
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