Desktop IT Support Engineer – Training & 24/7 Ops

Hemel Hempstead-based beverage leader is seeking a Desktop IT Support Engineer to deliver hands-on support for laptops, desktops and peripherals while maintaining 24/7 operational readiness. You will work within a global IT team, handling incidents, changes and user training for Microsoft 365 and related applications.

The role emphasises quick problem solving, strong communication, and a proactive customer-focused approach in a fast-moving environment.

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