Director, Solutions Delivery & Customer Success

Company: Academic Key
Apply for the Director, Solutions Delivery & Customer Success
Location: London
Job Description:

KnowBe4 in London is seeking a Director of Professional Services to lead the Global Customer Services onboarding, implementation and delivery teams. You will drive strategy, operations, and growth, ensuring successful deployments, customer satisfaction, and cross-functional collaboration across product, services, and engineering.

The role requires strong leadership, deep SaaS knowledge, and the ability to manage complex engagements while building scalable processes and mentoring a

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Posted: October 26th, 2026