Company: Service Design Jobs
Location: London
Job Description:
North Highland is seeking a Service/Experience Designer in London to translate transformation objectives into user-centered experiences for employees and customers. The role sits within a managed-service delivery model and supports enterprise transformation initiatives in a telecoms context.
The successful candidate will lead workshops, collaborate with senior stakeholders, and contribute to a high-performing pod environment, with day-rate contracting inside IR35 via umbrella arrangements.
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Posted: October 21st, 2026