1st Line Service Desk Engineer — Fast Track to 2nd Line

T2M Resourcing Ltd is hiring a 1st Line Service Desk Engineer in the West Midlands. You’ll be the first point of contact, handling calls, emails and tickets, fixing issues where possible and triaging others to the 2nd and 3rd line teams.

This is an MSP environment offering broad skill development. You’ll need some IT support or helpdesk experience, good communication, and familiarity with Windows, Office, and basic connectivity.

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