Reception Helpdesk Assistant (Maternity Cover) – Durham
Job Title: Reception Helpdesk Assistant
Department: Estates and Facilities Directorate
Accommodation and Commercial Services
Grade: Grade 3
Salary range: 25,025-25,571
Working arrangements: Full-time (35 hours per week, 5 days out of 7)
Fixed-term (maternity cover until 11th June 2027)
There may be a requirement to work evenings and weekends, as business demands
Onsite working only
Closing date: 8 November 2026
The Role and Department
As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk. This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.
The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.
Further information about the role and the responsibilities is at the bottom of this job description.
Who to contact for more information
If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Louise Bellenger, Reception Helpdesk Manager (), would be happy to speak to you.
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