Field Hospitality Lead – Senior Care Homes

HC-One Ltd. is seeking a Hospitality Lead to be field-based, working with homes to strengthen resident hospitality across dining, food and beverage, housekeeping, laundry, reception and overall home presentation.

You will coach and guide home teams to deliver warm, personalised service and high standards. The role involves visiting homes, providing actionable feedback, sharing best practices, and collaborating with Home Managers and chefs to ensure every resident experiences a welcoming and

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