Senior IT Technician – Flexible Hours, Lead Helpdesk

Laurus Trust is seeking a Senior IT Technician to oversee the IT Helpdesk, ensuring high-quality second-line support and smooth daily operations. You will lead IT Technicians, coordinate tasks, and help drive service improvements across multiple schools within the trust.

This role emphasizes customer focus, reliability, and collaboration with the Trust IT Manager to deliver an efficient IT service across 6 secondary, 6 primary, 4 sixth forms and 1 provision site, supporting over 10,000 users.

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