We are currently looking for a Distribution and Sales Coordinator for our client based in Norwich.
Job details:We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success.
Working hours: 42 hours per week, working Monday to Thursday, 7:30am to 5:00pm, and Friday, 7:30am to 4:30pm.
The Role
As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group.
The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met.
Key Responsibilities (not exhaustive)
Coordinate the distribution and delivery of our Readymix (RMX) product range to customersPlan and schedule deliveries to maximise vehicle utilisation and efficiency, ensuring the best use of available trucksAccurately process orders, delivery schedules, and changes, ensuring all information is correct and up to dateAct as the key point of contact for customers regarding order scheduling, delivery times, and queriesSupport the pricing and raising of quotes and follow these through to order conversion where requiredWork with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely mannerMaintain excellent customer service standards, demonstrating a confident and friendly telephone mannerResolve delivery, scheduling, or order issues promptly using strong problem-solving skillsPrioritise and manage multiple tasks in a fast-paced environmentBuild and maintain strong working relationships with drivers, internal teams, and customersDevelop product and industry knowledge to better understand customer needs and support sales activity where appropriatePlease note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport.
The Ideal Candidate
It is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following:
SAP, CRM, and Microsoft IT systemsDistribution planning, logistics coordination, or order schedulingWorking collaboratively within a team to deliver high service levelsBuilding positive relationships with customers and internal stakeholdersManaging competing priorities while maintaining attention to detailIn addition, you will have:
Strong interpersonal and communication skillsExcellent problem-solving abilityConfidence dealing with customers by phone and emailGood numeracy and analytical skillsA proactive attitude with a willingness to learn and develop
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