Customer Insights Lead – Voice of the Consumer

NHBC in Milton Keynes is seeking a Voice of the Consumer Insights Lead to shape NHBC’s consumer feedback framework, leading surveys and turning insights into improvements across key journeys that drive better customer outcomes.

You will work with cross-functional teams in a hybrid setup (2 days in the office). The role offers progression, training, and benefits as part of NHBC’s commitment to supporting its people.

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