Personal Injury Claims Handler

Company: Spotlightjobs
Apply for the Personal Injury Claims Handler
Location: Everton
Job Description:

Spotlightjobs are recruiting for a Technical Personal Injury Claims handler to join an existing team at a time of my client’s exciting growth journey

In this role, youll take ownership of a portfolio of complex and high-value Personal Injury claims, including multi-track and litigated matters, managed within a Delegated Authority Agreement and reinsurance treaty requirements. Youll also act as a technical expert within the department, supporting and guiding colleagues to strengthen capability across the wider claims function.What Youll Be Responsible ForManaging a caseload of complex and high value PI claims with a proactive, organised approach and strong diary disciplineHandling claims confidently within your delegated authority and escalating where appropriate.Ensuring accurate reserving in line with best practice and reviewing cases regularly to identify changes or concerns.Reducing claims spend and leakage through effective investigation, negotiation and early settlement strategies.Using sound judgement to drive claims to resolution at the earliest opportunity.Understanding how technical claims performance contributes to wider business objectives and supporting continuous improvement.Recognising when to instruct external experts such as solicitors, barristers, medical professionals, adjusters, investigators and rehabilitation providers.Providing training, mentoring and technical guidance to less experienced handlers.Supporting internal audits and contributing to ad-hoc tasks as required.EssentialsStrong experience handling Personal Injury claims, including complex or litigated mattersConfidence using your own initiative to explore all avenues and deliver the best commercial outcome.A self-motivated, organised individual who thrives with autonomy and manages workload effectively.A collaborative team player with excellent communication skills.Solid understanding of case law, statute, CPR and Pre-Action Protocols.BenefitsUp to 35 days holiday including bank holidays, with options to buy or sell leave24/7 mental health support and free counsellingCareer development through leadership programmes, learning pathways and internal eventsFlexible benefits, including early access to salaryHybrid working optionsRegular recognition awards, social events and moreOur Commitment to YouWere proud to be recognised by organisations that champion wellbeing, inclusion and development, including:Mindful EmployerDisability Confident Level 1 & 2Menopause Friendly accreditationArmed Forces Covenant signatoryGreat Places to Work 2024/25Best Place to Work for DevelopmentBest Place to Work for WomenBefore You ApplyEmployment checks will be completed prior to starting, including a standard criminal record check and insolvency register check.Applicants must have at least one year remaining on a Graduate or Post-Study Work visa. No sponsorship is availableIf you require adjustments during the recruitment process or once employed, my client will work with you to ensure you can perform at your best.For more information please contact Allison CoeBenefits:Casual dressCompany pensionCycle to work schemeLife insurancePrivate medical insuranceSick payWork from homeWork Location: Hybrid remote in Liverpool L1 4LN

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Posted: October 27th, 2026