Customer Service/First Line Customer Support

Customer Service / First Line Support – Temporary

We are recruiting for a temporary position for a well-established Boston-based company.

About the Role

You’ll be joining a busy and friendly team, handling a high volume of inbound calls from customers. This role requires excellent communication skills, strong attention to detail and the ability to work effectively under pressure to meet deadlines.

Key Responsibilities

• Answering and managing customer calls with professionalism and care
• Maintaining accurate records and ensuring information is logged correctly
• Working to deadlines and supporting colleagues to achieve team goals.

What We’re Looking For:-

• Strong communication and customer service skills
• Accuracy and attention to detail
• Ability to prioritise tasks in a busy environment
• A positive, proactive and solution-focused approach

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