JewelHomeSupportisoneofthelargestindependentprovidersofcareandsupportforpeoplelivinginBoltonandthesurroundingareasofLancashire.Wesupportindividualstoremainsafe,comfortable,andindependentintheirownhomes,offeringcarethatisresponsive,flexible,andcentredaroundeachperson’sneeds.Whenpeoplelookforcareforthemselvesortheirlovedones,theywantreassurancethattheyarereceivingtherightcare,attherighttime,andatafaircost.Theyalsoneedclearcommunicationandaservicethatmakesarrangingcareassimpleandstress-freeaspossible—sometimesatveryshortnotice.
ThisistheapproachwetakeatJewelHomeSupport,andithasbeenfundamentaltooursuccess.Oursisapeople-focusedindustry,andthewaywedelivercaretrulymatters.Welookforstaffwiththerightattitudeandvalues,andweprovidethoroughtraining,closesupervision,andongoingsupport.Ourguidingprincipleissimple:wedeliverthesamestandardofcarethatwewouldexpectforourownfriendsandfamily.
AbouttheRole
AnexcitingopportunityhasarisenforaCareCoordinator&ComplianceOfficertojoinJewelHomeSupport’sBoltonbranch.Thisisavariedrolecombiningtheday-to-daycoordinationofcareserviceswithcompliancemonitoringandqualityassurance.Youwillplayanimportantroleinensuringthesmoothandeffectivedeliveryofcare,supportingcarestaff,maintainingaccuraterecords,andhelpingtheservicemeetrelevantlegislation,regulatoryrequirements,andcompanypoliciesandprocedures.Youwillbejoiningasupportive,reliable,andresponsiveteamcommittedtodeliveringhigh-quality,personalisedanddignifiedcare.Workingcloselywithcolleagues,carestaff,serviceusersandtheirfamilies,youwillhelpensurethatservicesarewellcoordinated,standardsaremaintained,andthebestpossibleoutcomesareachieved.
KeyResponsibilities
Theroleincludes,butisnotlimitedto:
- Liaisingwithcarestaff,serviceusers,familiesandotherprofessionalstosupporttheeffectivedeliveryofcare.
- Supportingthereviewandmaintenanceofcareplans,schedulesandserviceuserrecords.
- Respondingtoqueriesandconcernsrelatingtocaredeliveryandescalatingissueswhereappropriate.
- Conductingregularauditsofstafffiles,recordsandotherrelevantdocumentationtoensurecompliancewithcompanypoliciesandprocedures.
- SupportingcompliancewithCQCstandards,relevantlegislationandregulatoryrequirements.
- Identifyingcompliancegaps,followinguponoutstandingactionsandmaintainingaccurateauditrecords.
- Assistingwiththemaintenanceofstaffemploymentrecordswhererequired.
Hours
Full-time,5daysaweek,09:00-17:30
Requirements
ApplicantRequirements
- RighttoworkintheUK
- FullUKdrivinglicence
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