Hybrid Tech Tower Service Delivery Lead

Softcat is seeking an ambitious Tech Tower Service Delivery Manager to progress internally within a high-performing part of the business. You will be the first point of contact for customer and internal queries related to Managed Services, and you’ll own relationships with aligned customers, reporting on services and conducting regular Service Reviews.

You will influence strategy, processes and CX programmes, collaborating across teams to identify improvements and ensure accurate, up-to-date

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