Strategic Account Manager

We are currently recruiting for an experienced Strategic Account Manager to join a growing automotive operation. This is an excellent opportunity for an experienced Account Manager or Client Services professional to take ownership of a key automotive account, ensuring exceptional service delivery while identifying opportunities to strengthen and grow the client relationship.

The Role:

As a Strategic Account Manager, your responsibilities will include:

• Acting as the primary point of contact for a key client, building and maintaining strong, long-term relationships.
• Managing day-to-day account performance, ensuring contractual service levels and KPIs are consistently achieved.
• Working closely with operational teams to coordinate activity forecasts and resource planning.
• Leading regular client meetings and operational reviews, providing updates on performance, ongoing projects, and improvement plans.
• Supporting financial administration, including purchase order management, invoice validation, and budget forecasting.
• Producing performance reports and analysing operational data to identify trends, opportunities, and potential risks.
• Identifying opportunities to improve operational efficiency and develop additional business within the account.
• Preparing and delivering professional presentations and reports to both clients and internal stakeholders.

The Person:

The successful candidate will have:

• Previous experience in Account Management, Client Services, or a similar customer-focused role.
• Excellent relationship-building, communication, and stakeholder management skills.
• Strong commercial awareness and the ability to manage multiple priorities.
• Good analytical skills with experience interpreting operational and performance data.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Confidence presenting to clients and senior management.
• A proactive, organised, and professional approach to work.
• Experience within the automotive, fleet, logistics, or vehicle refurbishment sectors would be advantageous but is not essential.

What We Offer:

• Salary up to £55,000 per annum (depending on experience).
• Company pension.
• Onsite parking when attending the office.

Location: This is a hybrid role, with approximately 2-3 days per week based on site in Upper Heyford, and the remainder working from home.

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