Hybrid: Customer Account Manager & Debt Resolution Specialist

Company: Confidential
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Job Description:

Confidential in Stratford-upon-Avon is seeking a Customer Account Manager to handle customer accounts, including arrears cases, with a focus on affordable repayment solutions. The role is hybrid, requiring strong communication and empathy to resolve debt disputes and provide excellent service.

You will work with field agents and clients, maintain accurate records, and ensure compliance with industry regulations. The position offers a supportive team and development opportunities.

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Posted: October 27th, 2026