Customer Service Advisor

Job Description

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Customer Service Advisor

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Up to £17 per hour

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9 – 5 Monday to Friday

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35 hours per week

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Motherwell

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Temporary to start September 2026

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Oliver Smith Recruitment are working exclusively with our key client in Motherwell to recruit a Customer Service Advisor on a temporary basis.

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Reporting to the Customer Service Manager, you will be working in an inclusive, friendly team where teamwork and encouragement sit at the very heart of the business.

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Duties:

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• Setting up and maintaining records on customers

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• Assist in the delivery of excellent repairs service

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• Engage with contractors and customers including tenant and homeowners

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• Problem solve complex repair cases

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• Invest and respond to customer complaints

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• Entering and maintaining orders

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• Handling all customer queries

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• General admin duties

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Interviews will be held ASAP.

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