Senior Healthcare Support Worker | Hertfordshire Community NHS Trust
To support the nursing team within the Children and Young People’s Continence Service to deliver treatment and intervention for children with bladder and bowel difficulties. To work within a clinic environment, home setting and special school environment supporting the continence pathway set out by the nursing team. You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values. There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
HCT will prioritise recruitment of workers living in England under the new immigration rules for care workers effective from 9 April 2025. Employers must first prove that they have attempted to recruit a worker from within England who needs new sponsorship. This ensures that those who came to the UK to pursue a career in adult social care can do so.
- Provide continence care and advice to CYP in homes, clinics, and community settings, following the care plan under the direction of the Senior Community Nurse.
- Support and encourage CYP and their families with continence management and toilet training as outlined.
- Assist within the Continence Clinic, including setting up and closing down, preparing necessary equipment, and ensuring the comfort of CYP during appointments.
- Carry out and reassess continence pad needs as delegated by the Senior Community Nurse, and participate in training school staff and professionals in the use of continence products.
- Undertake clerical and administrative duties and maintaining accurate records in line with data protection policies.
- Monitor and maintain equipment lists, stock levels, and ensure timely servicing for the Children and Young People’s Continence Team.
- Work collaboratively with CYP, their families, and the multi-disciplinary team, always demonstrating sensitivity, professionalism, and maintaining confidentiality.
- Promote a safe and comfortable care environment, responding to changes in the CYP’s health and reporting concerns as necessary.
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision – Outstanding Services and Healthier Communities
Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
Please see attached job description for more details.
Whilst it is not a legal requirement, Hertfordshire Community NHS Trust encourages and supports all staff to be vaccinated as this remains the best line of defence against COVID-19.
We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.
The use of AI is monitored and if you have used it then you are required to declare this, as well as what type of AI tools you have used and for what purpose. We reserve the right to further test your individual knowledge and skills in relation to the requirements for the post through robust and thorough interview and assessment.
This advert closes on Wednesday 28 Oct 2026
Proud member of the Disability Confident employer scheme
Senior Healthcare Support Worker | Hertfordshire Community NHS Trust
Company: Hertfordshire Community NHS Trust Salary: £25,760 – £27,476 per annum pro rata Hours: Full-time Location: Watford, WD17 3EW Job type: Permanent Posting date: 14 Oct 2026 Closing date: 13 Nov 2026
Summary
- Provide continence care and advice to CYP in homes, clinics, and community settings, following the care plan under the direction of the Senior Community Nurse.
- Support and encourage CYP and their families with continence management and toilet training as outlined.
- Assist within the Continence Clinic, including setting up and closing down, preparing necessary equipment, and ensuring the comfort of CYP during appointments.
- Carry out and reassess continence pad needs as delegated by the Senior Community Nurse, and participate in training school staff and professionals in the use of continence products.
- Undertake clerical and administrative duties and maintaining accurate records in line with data protection policies.
- Monitor and maintain equipment lists, stock levels, and ensure timely servicing for the Children and Young People’s Continence Team.
- Work collaboratively with CYP, their families, and the multi-disciplinary team, always demonstrating sensitivity, professionalism, and maintaining confidentiality.
- Promote a safe and comfortable care environment, responding to changes in the CYP’s health and reporting concerns as necessary.
A big thank you for considering joining us at Hertfordshire Community NHS Trust
You’ll find it a great place to work with many benefits offered to you as a member of our staff
We put our patients, their families and carers at the centre of our vision – Outstanding Services and Healthier Communities
Our staff are proud to be Caring, Pioneering, and Inclusive in their work to help achieve the Trust vision
We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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