Customer Experience & Order Specialist (Fixed-Term)

Company: The Whisky Exchange
Apply for the Customer Experience & Order Specialist (Fixed-Term)
Location: Acton
Job Description:

The Whisky Exchange is seeking a Customer Experience Administrator on a fixed-term contract to support our On-Trade and online customers during peak trading. The role involves handling orders, providing product and delivery information, and resolving issues to ensure a seamless customer journey.

You will work across channels, process orders in our ERP and other systems, and maintain accurate records while upholding high service standards. A strong team orientation and adaptability are essential.

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Posted: October 27th, 2026