Head of Design
B2C eCommerce
London – Hybrid working.
Permanent – salary £110K base plus generous benefits.
We’re looking for an exceptional Head of Design to lead and elevate Product Design across a growing B2C eCommerce business
You’ll lead a team of four experienced Product Designers and play a key role in raising the quality bar across UX, interaction and visual design, while establishing Design as an equal strategic partner to Product and Engineering.
This is a leadership role for someone who gets genuine satisfaction from helping talented designers become exceptional-someone with outstanding product design judgement, strong craft credibility and the confidence to challenge teams to produce better work.
You’ll be responsible for:
• Coaching and developing an experienced Product Design team
• Creating a strong culture of critique, learning and high standards
• Defining a clear design vision and principles
• Raising UX, interaction and visual design quality across the product experience
• Partnering with Product, Engineering, Data & AI leadership to shape product direction
• Strengthening design systems, research and design practices
• Connecting great design with measurable customer and commercial outcomes
We’re looking for someone who:
• Has led and developed experienced Product Designers
• Has exceptional product design judgement and taste
• Thinks in customer problems rather than screens
• Can balance strategic leadership with strong hands-on craft credibility
• Knows when to coach, challenge and step into the work
• Is commercially minded and understands how Design drives business value
• Builds influence through credibility, curiosity and collaboration
This is an opportunity to shape the next stage of a Design function and create an environment where talented designers can do some of the best work of their careers.
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